THE SERIOUS STUFF
Toddler DIY Jumping Castles must be picked up from our Quinns Rocks location then dropped back at the arranged time. There is a $100 refundable bond which will be reimbursed within 24hrs of the return of the castle providing it is returned in good working condition including clean and packed correctly .
Commercial Jumping Castles The FJC Team will deliver and set up your castle then return 3 hours later to pack it away. You can hire the castle for an extra $40 per hour but must be arranged with us prior. No food, drinks, toys, shoes or adults are permitted on our castles. A $50 non- refundable deposit is required on booking your requested date. Please also inform us about the surface the castle will be on (grass or paving) and of any stairs or obstacles that could be challenging to erect the castle. We reserve the right to decline the set up of it on arrival if it is unsafe or unable with no refund of the deposit. Please also note that winds over 38km/phr will enforce a cancellation of the booking in which you may use your deposit on an alternate date within 12 months. Please also ensure the driveway is clear on our arrival.
Theme Party Hire We have more than 30 different themes to offer you! A great deal of time and money has gone into every detail of each party. We ask if all items can be returned to us and that children do not take them home so that we may reuse them for future parties. In the event toys, decoration, or damage is done to our stock and items we will bill the host for the replacement. A $50 non-refundable deposit is required on booking. In the event that the party is cancelled, you may use the $50 deposit to rebook at another date within 12 months. We will arrive 1/1.5hrs prior to your party start time to set up. We ask that all children are kept away while we do the set up and pack away to make things work smoothly and efficiently . Please also clear the area we will be setting up and keep the driveway clear also.
The host of the party that books with FJC will be responsible for all equipment, castles and the safety of their guests. A Terms and Conditions form will need to be signed on our arrival to set up your hired items. An insurance certificate can be provided on request.